Dela Quist, is CEO of Alchemy Worx the largest email marketing agency. He is a highly experienced expert email marketer with a strong background in digital media and advertising.

Services include: email marketing strategy, email marketing best practice, email campaignplanning, email design, email copywriting, HTML email production, email campaigndeployment, email delivery and reputation, spam filter avoidance, reporting, and analysis.

Quist: Powerful Email Reactivation Hack Anyone Can Use

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Current Best Practice When it comes to your inactive subscribers, best practitioners have always advocated that you stop mailing them. Following this advice will have the immediate effect of improving your open rates without you having to do anything difficult like write better subject lines or improve your content and/or...
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Bill Kaplan
Great overview and stats, Dela! There's one critical piece of the puzzle that's missing, however. Based on our work at FreshAddre... Read More
Wednesday, 31 July 2019 18:43
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Dela Quist: Why so many CMO’s underestimate Email Marketing

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“Numbers have an important story to tell. They rely on you to give them a voice.” Stephen Few This is an article that wrote itself. It started out as a rant about the relentless negativity surrounding the email channel and how everyone under estimates its importance to the digital ecosystem....
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Matthew Dunn
The Domo graphic does not represent data visually - it's just a spatially-arranged set of labels, where 13 new songs on Spotify = ... Read More
Wednesday, 06 March 2019 17:23
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OI Discussion: Forget Batch & Blast, it’s Fire & Forget Damaging Your Campaign Performance

Dela Quist : This week’s I’d like to open up a discussion around Batch & Blast something I wrote about last week for the OI bog titled: Forget Batch & Blast, it’s Fire & Forget Damaging Your Campaign Performance - Here’s Why Most of you will have heard me point...
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Dela Quist: Forget Batch & Blast, it’s Fire & Forget Damaging Your Campaign Performance - Here’s Why

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“It is not worth-while to try to keep history from repeating itself, for man's character will always make the preventing of the repetitions impossible” – Mark Twain Back in 2013 Alchemy Worx published a thought piece on the impact of send volume, send frequency on open rates – almost always...
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Recent Comments
Craig Swerdloff
Dela, thanks for a great, data-driven, article that proves the pundits are wrong when they say mailing less is more. Mailing less ... Read More
Thursday, 01 November 2018 17:30
Dela Quist
Thanks Craig! Great to hear that you are able to help folks identify truly dead email addresses - very useful. Most of our clients... Read More
Friday, 02 November 2018 16:28
Dela Quist
Hi Luke Great question (It was one of the first things I asked) and I believe I have an answer. Just to clarify are you referring ... Read More
Friday, 02 November 2018 16:15
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Dela Quist: When it comes to subject lines does length matter?

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Most of all, differences of opinion are opportunities for learning - Terry Tempest Williams

Background

As some of you may already know, Alchemy Worx the agency I founded in 2001 was recently acquired by SellUp an email marketing agency with offices in NYC and Manila, founded by Allan Levy – whom I have known for many years and respect a great deal. One of the primary reasons for doing so was to free up the time I was spending running the agency full time to spin off the software division of Alchemy Worx into a separate company. The new company, Touchstone Intelligent Marketing exists to help plug 2 significant gaps in the marketing clouds - testing and subscriber level reporting. The 1st of these Touchstone Tests a testing tool that allows you to try out any number of subject lines quickly and without burning out your customer database, is the source of the data I am about to share.

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Dela Quist: Segmentation broke A/B testing but personalization will kill it!

Dela Quist: Segmentation broke A/B testing but personalization will kill it!

The way we test today only works with batch and blast

In the last few years digital marketing has been transformed. Marketers have moved from sending the same message to everybody on the list – batch and blast, to segmentation, where messages are specific to particular customer segments or persona’s. According to the 2016 Econsultancy Email Industry Census the majority of respondents claim to be doing basic segmentation while around 1/3 claim to be doing advanced segmentation.

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Dela Quist: What the Clinton and Trump Campaigns Teach Us About Deliverability

Dela Quist: What the Clinton and Trump Campaigns Teach Us About Deliverability

It’s been just over a year since EEC 2015 and the panel on deliverability during which some of the largest inbox providers gave the audience some valuable insights into their definitions of engagement and how that relates to inbox placement. For those of you who missed that panel and are new to this debate Massimo Arrigoni wrote a very good summary on the Mail Up blog. What excited me most about the information the inbox providers shared was, for the first time since I got involved in email marketing we had valuable information direct from the horse’s mouth on what mail service providers really look at.

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