Now that we’re almost a half-year into the rollout of iOS 15 and Apple’s Mail Privacy Protection (MPP) – which protects user privacy by proactively loading all the images in users emails so as to reduce the utility of these pixels for tracking users and user activity – it seems like...
As you sit waiting for sugar-plum fairies (or just enjoying good holiday cheer and relaxation), it’s a good time to start thinking about what you want to change up in 2022. Data is a big part of my working life, and so as I look forward to the new year, I’m...
With the drop of iOS about a week away at the time of this writing, we’re in the final stretch of understanding exactly what the effect will be on opens. Assuming that the change plays out as the majority of the industry believes it will, opens will become unreliable for almost...
Email, and marketing in general, has been going through a privacy renaissance over the past few years. From GDPR to CCPA to Google announcing the end of support for third-party cookies in Chrome, the privacy landscape has been evolving rapidly. Apple has been an active participant in these privacy evolutions and,...
We’ve now passed the one-year anniversary of the world changing with the COVID-19 pandemic; how is the email industry doing one year in? Perhaps unsurprisingly, email remained a steady channel of communication throughout the past year. Email sits in an enviable position within marketing. It has the highest ROI of any...
The 2020 Trump reelection campaign has been anything but traditional and this has extended to their email practices as well. Political campaign email in the US is notorious for breaking general email best practices. Political email is explicitly exempted from compliance with CAN-SPAM, and so it is often a bit of...
The only right answer to ‘what is a good open rate?’ or ‘what should my open rates be?’ is: ‘it depends’. It’s also a lazy and useless answer when left at that because it ignores all the important contextual factors and provides no information. The truth is that if you are...
With Microsoft rolling out more tabs in Outlook and Hotmail to help users organize their inbox by segmenting messages into Promotions, Social, Newsletters, people are naturally wondering what this will mean for marketers and how this will change your ability to reach your users at Microsoft domains. While no one can...