JeanneJenning

Jeanne Jennings is a recognized expert in the email marketing industry and a consultant who helps medium- to enterprise-sized organizations make their email marketing efforts more effective and more profitable.

She is Founder and Chief Strategist at Email Optimization Shop, a boutique consultancy focused on optimizing bottom-line email...

JeanneJenning

Jeanne Jennings is a recognized expert in the email marketing industry and a consultant who helps medium- to enterprise-sized organizations make their email marketing efforts more effective and more profitable.

She is Founder and Chief Strategist at Email Optimization Shop, a boutique consultancy focused on optimizing bottom-line email marketing performance with strategic testing.

She is also General Manager of the Only Influencers community of email marketing professionals and Chair of the annual Email Innovations Summit in Las Vegas. 

Her client list includes B2B, B2C, government and non-profit clients including AARP, Capital One, Consumer Reports, Hasbro, Museum of Science: Boston, National Education Association (NEA), New York Times, UPS, US General Services Administration (GSA), and Verizon. 

Jeanne is an adjunct professor at Georgetown University, teaching digital marketing to students earning their Masters in Integrated Marketing Communications from the School of Continuing Studies. She also leads industry as well as private workshops on email marketing topics. 

Her book, The Email Marketing Kit: The Ultimate Email Marketer’s Bible, was published by SitePoint; she is a regular contributor to her own Email Optimization Shop blog as well as the Only Influencers blog.

Jeanne is based in Washington, DC, she earned her MBA from Georgetown University (Hoya Saxa!), and she is an avid hockey fan (Let’s Go Caps!).

More

Does having a more racially diverse leadership team create a more diverse organization?

diversity-image-2022

This week Only Influencers published our second annual ‘Racial Diversity in the Email Industry’ Benchmark Report. We invite you to download the full report – and to watch our webinar presenting the highlights of that 44-page document. But first, I hope you’ll take a minute to read this blog post about...

Continue reading
  424 Hits

2021 top posts: Only Influencers blog

20220114-030015benjamin-davies-FiZTaNTj2Ak-unsplash-600

We are so grateful to the members of the Only Influencers (OI) community who contribute to our blog! They are all amazing, they are all rock stars, tops in the industry. So this ‘best of’ list isn’t really feedback on the authors; it’s about the topics that reached the right people...

Continue reading
  1179 Hits

Pixelgeddon Resource Center

artem-kniaz-Or5xhaypXWE-unsplash-600

Welcome! We've gathered resources from around the Web to help email marketers understand and prepare for 'pixelgeddon' -- the implementation of Apple's new Privacy Protection initatives around tracking pixels and related email tactics.  Have a resource to add? Share it here. Upcoming Webinars On-Demand Webinars and Podcasts Articles and Blog Posts...

Continue reading
  3986 Hits

Sneak Peek! 2021 Benchmark Report: Diversity in the Email Industry

OI-Div-Report-Sneak-Peak-for-articl_20210224-184443_1

2021 Benchmark Report: Diversity in the Email IndustryPublished by Only InfluencersDownload the Free ReportComing Soon! On-Demand Webinar with Highlights! In late 2020 Only Influencers, the original community of email industry professionals, launched a survey asking members of the email industry to share information relating to the ethnic and gender diversity of...

Continue reading
  2377 Hits

ICYMI: Top OI Blog Posts from 2020

AdobeStock_85976721-200

2020 was a difficult year In many ways... but it was a banner year for the Only Influencers Blog!  Most of these are still relevant and will be through 2021, so if you're looking for some good industry reads, this is the spot!  Here are our top 10 most popular posts...

Continue reading
  2046 Hits

Highlights of the OI 'Email Industry Career Journeys and Resources' Special Report

OI-Career-Journeys-2020-Cover-Image

Earlier this year many of you took our Career Journeys in the Email Industry survey -- thank you! And thanks to our sponsors, Origin Email Agency and Red Pill Email, as well as our committee chairman, Ryan Phelan, and members, Kate Barrett and Anthony Chiulli.  We are excited to be publishing...

Continue reading
  1556 Hits

3 Common Email Subscriber Preference Center Mistakes – and How to Fix Them

preferences-200

I’ve helped a lot of my consulting clients create or improve subscriber preference centers over the years. The key to success is to create one with options that meet both the subscribers' needs for content and your business goals. Here are a few of the most common preference center mistakes I’ve...

Continue reading
  2269 Hits

Click, click, click... which click rate is most important for your email campaign?

travel-200

In the email marketing world we are lucky to have an abundance of click rates to choose from when evaluating our campaigns. Here I want to talk about three of them – and when each is most and least useful. Definitions The first is the most commonly used metric in the...

Continue reading
  6488 Hits

Family Feud: Email Edition, Email Industry Survey Answers

fam-feud-200-wide

Earlier this month during the Email Innovations Summit 2020, we had some fun; we played Family Feud: Email Edition. Armed with the results of our late May survey of the industry, we set out to see who would win a Family Feud game based on email industry survey topics. You may...

Continue reading
  5120 Hits

Building Your Professional Communities

community-200-wide

Communities have always been an important part of my personal and professional life – even more so now that I, like many others around the world, am living under a ‘stay-at-home’ order due to the COVID-19 pandemic. There are many different types of communities; each is built on a shared interest...

Continue reading
  1525 Hits

Job Board: Candidates and Opportunities

puzzle-200

Only Influencers has set up this temporary job board to help email marketing professionals who are looking for work during this difficult time. All email marketing professionals, not just members of the Only Influencers community, are invited to participate.  Special thanks to Ada Barlatt who is helping us manage this!Questions? Reach...

Continue reading
  6265 Hits

Round-up: CoronaVirus and Email Marketing

CoronaVirus-200-wide

  We thought it might be helpful to provide a round-up of resources on email marketing during the Coronavirus pandemic: Upcoming webinarsOn-demand webinarsComplimentary offersSwipe file samplesArticles If your company is planning to send out an email referencing the pandemic, or even just if you're continuing to communicate business-as-usual information to your...

Continue reading
  14625 Hits

Email Hot or Not: Holiday Edition

AdobeStock_85059326-200

Hi OI! Thought we would start a blog post about holiday emails. If you get one that strikes you, forward it to me at jeanne@onlyinfluencers.com and I'll add to this post and start a discussion on the list.  I got a lovely one today from BrightWave (and very timely, since my Godchildren...

Continue reading
  1863 Hits

Hello OI! Long time member, first time manager!

adam-solomon-472458-smaller

Wow, feels like I just wrote one of these!

I am honored and excited to be expanding my business relationship with Matthew Finlay and the team at Rising Media as I become the General Manager of Only Influencers.

I’ve been a member of Only Influencers from its inception in 2010; my relationship with the founder, Bill McCloskey, goes back even further, to when he was running eDataSource. It is a privilege to be entrusted to continue his work with not just the Email Innovations Summit but also Only Influencers.

Only Influencers is unique, just like the email marketing industry.

Continue reading
  2602 Hits

Jeanne Jennings

EOS-logo-for-linkedin

Jeanne Jennings is a recognized expert in the email marketing industry and a consultant who helps medium- to enterprise-sized organizations make their email marketing efforts more effective and more profitable. She is Founder and Chief Strategist at Email Optimization Shop, a boutique consultancy focused on optimizing bottom-line email marketing performance with strategic testing....

Continue reading
  2388 Hits

Email Marketing: When in Doubt, the Answer is Seven

When I was in high school our history teacher, Mr. Holt, shared his theory-of-life with us: when in doubt, the answer is seven. A few weeks later we had a pop quiz in math, with an especially difficult problem at the end. At the one-minute warning, students who either hadn’t gotten...

Continue reading
  4736 Hits

Jennings: Does Your Email Marketing Program Align WIth Your Customer Lifecycle?

JeanneJenning

How well does your email marketing program align with your customer’s lifecycle? Put another way, are you practicing lifecycle marketing? This is one of the first things I investigate when I’m working with a new client, because often the answer provides the basis for recommendations to boost performance (which is the...

Continue reading
  4480 Hits

An OI Discussion: The Influencers Break Down a Case Study: Email Performance, Lists and Staffing

JeanneJenning

Jeanne Jennings: This week’s discussion is centered around last week’s case study on email performance, lists and staffing. If you haven’t had a chance to read it yet you can find it here: Interactive Case Study: Email Performance, Lists and Staffing. We raised a lot of questions about next steps in...

Continue reading
  2218 Hits

Jennings: Interactive Case Study: Email Performance, Lists and Staffing

JeanneJenning

When I was in graduate school, we did a lot of case study learning – and I loved it! Now that I’m an adjunct professor (Hoya Saxa!) I use case studies with my students. And when Bill asked me to lead a discussion on Only Influencers, I thought it might be...

Continue reading
  3996 Hits

Jennings: How Much Email Marketing Do You Really Need?

There’s the textbook ‘right’ way to structure an email marketing program, but you can often meet your initial business goals with much less: fewer email messages, reduced cost and not as much lead time. Here’s a case study in how to build your email marketing program in an agile fashion, prioritizing...

Continue reading
  2868 Hits